What my culture work taught me about teams


Hello Reader,

If you know me, you know I’m a bit OCD. After every one of 1,500+ workshops, I wrote down what I saw: the issues, what kept repeating, what kept teams stuck. The same pattern surfaced again and again.

Leaders don’t realize people disagree. Executives pretend to be aligned. Teams put off resolving their differences. There’s a lot of action. A lot of talk, but no resolution. Teams feel that they’re making progress—but on the wrong things. Until things explode.

That’s how I arrived at the idea of Conversational Debt: the price teams pay for the conversations they avoid or the issues they don't address.

“Conversational debt gave me a new way to understand why some issues keep resurfacing despite everyone’s good intentions.”— Alice

Forward Talk is the method to get teams unstuck. It helps people reclaim agency, build courage, and interrupt the patterns that keep conversations stuck: avoidance, blame, and groupthink.

That’s why I’m reaching out: I’d love to invite you to join the new cohort of the Forward Talk Program.

You’ll learn how to:

  • Spot false alignment before it costs you a deadline (or worse)
  • Turn difficult conversations into decisions that move work forward
  • Build a speak-up culture where people say what they actually think
  • Break blame and groupthink patterns that derail decisions
  • Walk into your next meeting with practical tools, not just good intentions
“One of the most meaningful programs I’ve experienced for improving how teams work together.” — Ewa

Culture is shaped by the conversations that matter.

My book lays out the idea. This program is where you build the skill to facilitate it, working on real situations from your own teams and clients.

See you there,

Gustavo

PS, The cohort is small on purpose, and you’ll learn directly from me.


Gustavo Razzetti

CEO, Fearless Culture

Best-selling author of Forward Talk and Remote, Not Distant

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Gustavo Razzetti

CEO & Founder, Fearless Culture

GUSTAVO RAZZETTI is a culture change instigator, speaker, and CEO of Fearless Culture, a culture design consultancy. He helps leaders build teams that talk about what matters—even when it's uncomfortable. His real-life insights come from leading more than 1,500 workshops with teams at Mars, Microsoft, Merck, Globant, and the Inter-American Development Bank. A regular contributor to Psychology Today, his work has been featured in The New York Times, BBC, and Forbes. He is the bestselling author of Forward Talk and Remote, Not Distant.

Gustavo helps teams say what everyone's thinking but no one's saying.


Website: https://gustavorazzetti.com/

Fearless Culture

Weekly insights and tools that help 35,000 leaders have courageous conversations with their teams. Written by workplace culture designer, speaker, and best-selling author of Remote Not Distant, Gustavo Razzetti.

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